Consumer Rights & Personal Claims in Russia

Legal Protection for EU Citizens Facing Service Disputes, Fraud, or Personal Loss
We Defend Your Consumer and Personal Rights in Russia

Foreigners in Russia often face challenges asserting their rights when a product is defective, a service was mishandled, or personal harm has occurred.

At R&T Legal, we help European citizens file consumer complaints, initiate compensation claims, and protect their legal interests in civil disputes.

Whether it's a failed service, travel agency fraud, hotel dispute, or a personal injury — we provide strategic legal solutions and local representation.

Our Legal Support Covers:

Consumer Disputes and Refund Claims
  • Hotel booking problems, travel agency issues, or tour cancellation
  • Online marketplace purchases and delivery failures
  • Legal action for breach of contract or false advertising

Product Liability and Service Negligence
  • Compensation for defective goods or unsafe services
  • Claims involving electronics, automotive, construction, or beauty sectors
  • Filing under Russian Consumer Protection Law (Закон о защите прав потребителей)

Medical and Personal Harm Claims
  • Emotional distress or physical damage due to negligence
  • Compensation for cosmetic, dental, or outpatient errors
  • Civil claim filing and evidence collection

Dispute Resolution and Court Representation
  • Legal notice preparation and negotiation with vendors or providers
  • Representation in Russian civil courts or magistrates
  • Expert support in gathering documents and witness statements

Administrative Complaints and Oversight Bodies
  • Filing complaints with Rospotrebnadzor or public prosecutors
  • Appealing against fines, denials, or agency inaction
  • Assisting with bilingual documentation

Who We Help

  • EU citizens harmed by poor-quality services or fraud
  • Tourists and residents seeking refunds or damages
  • Buyers of real estate, vehicles, or digital services
  • Individuals injured by private clinics, salons, or wellness centers
  • Expats needing fast and lawful resolution of civil disputes

Why Choose R&T Legal

  • Deep knowledge of Russian civil and consumer protection law
  • Legal support in English, Russian, German, Turkish
  • Courtroom experience in personal claims and refunds
  • Clear document workflows and bilingual filings
  • Client-focused approach and transparent pricing
Schedule a Legal Consultation
After submitting your request, one of our specialists will contact you to confirm the details.